Welcome to the FAQ page of elegantattireshop.com. We hope to answer the most common questions you may have. If you have more questions, please feel free to contact us.
- How do I place an order?
You can browse our product pages and add the items you want to buy to the shopping cart. Once you have made your selection, click on the shopping cart and follow the prompts to check out. We support a variety of payment methods to ensure that your shopping experience is convenient and secure. - When will my order be shipped?
Orders are usually processed and shipped within 1-2 business days. We will send a confirmation email after your order is shipped with tracking information so you can check the delivery progress at any time. - How do I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can check the latest status of your order by clicking the link in the email or entering the tracking number on the “Order Tracking” page of our website. - How do I return or exchange an item?
If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the item. Please ensure that the item is unused and has the original tags attached. For a detailed return and exchange process, please visit our Return Policy page. - How do I modify or cancel my order?
If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request before the order is shipped. Once the order has been shipped, modifications or cancellations will not be possible. - Do you ship internationally?
Yes, we ship internationally. Please note that international orders may incur additional duties and taxes, which are the responsibility of the customer. - Is my payment information secure?
We use advanced encryption technology to process all payment information to ensure that your data is safe. We do not store your credit card details and all transactions are processed through a secure payment gateway.
If you do not find the answer to your question here, please visit our Contact Us page to get in touch with us, we will be happy to help you!